Legal
Privacy Policy
This Privacy Policy explains how Thermo Facade Solution may collect, use and protect personal information when you contact us or use this website.
1. Who We Are
Thermo Facade Solution provides Rockwool insulation, EPS insulation, rendering and brick slips & rendering services across London.
2. Information We May Collect
When you contact us or submit an enquiry through our website, you may provide information such as your name, telephone number, email address, postcode and information about your property or project.
3. How We Use Your Information
Information you provide may be used to respond to your enquiry, discuss your project, provide information about our services, prepare or discuss a quotation and communicate with you about your request.
4. Contact Forms
When you submit a contact or quotation form on this website, the information you enter is sent to us so that we can respond to your enquiry.
5. Sharing Your Information
We do not sell your personal information. Information may be processed by service providers where necessary to operate the website, communications or other services used to respond to your enquiry.
6. Data Retention
Personal information may be retained for as long as reasonably necessary to respond to enquiries, manage customer communications, maintain appropriate business records and meet applicable legal obligations.
7. Your Data Protection Rights
Depending on the circumstances and applicable UK data protection law, you may have rights relating to your personal information, including requesting access to or correction of your personal data.
To make a privacy-related request, contact us using the email address below.
8. Cookies and Analytics
This website may use cookies or similar technologies that are necessary for website functionality. If analytics or advertising technologies are introduced, information about their use will be provided through our Cookie Policy and, where required, appropriate consent controls.
9. Third-Party Services
Our website may contain links to third-party services such as Google Maps or WhatsApp. Those services operate under their own privacy policies and terms.
10. Contact Us
For questions about this Privacy Policy or your personal information, contact:
Flat 11, Fretwell House, 44 Chase Side
London N14 5BN
United Kingdom
Last updated: August 2026